sop for Receipt of Returned Goods from Market
1.0 Objective
To lay down a procedure for receipt of returned goods from market.
2.0 Scope
This Standard Operating Procedure is applicable for receipt of returned goods from market to be followed
at formulation plants of abc company.
3.0 Responsibility
3.1 Warehouse Officer / Executive shall be responsible for receipt of returned goods from market.
3.2 Head Warehouse shall be responsible for implementation of this SOP.
3.3 Head QA or his designee shall be responsible for compliance of this SOP.
4.0 Abbreviations and Definitions
SOP : Standard Operating Procedure etc.
No : Number
WH : Warehouse
QA : Quality Assurance
5.0 Procedure
5.1 Marketing department shall intimate QA Department and QA Department shall intimate to Warehouse Department with
regards to any finished goods recalled back on account of rejected by the customer on the above issues.
5.2 On receipt of the re-called finished goods, the security personnel shall make the entry in the gate inward register, and put gate
entry stamp on the reverse side of the challan / invoice.
5.3 Take the entry in ‘Daily Stock Account Register’.
5.4 Warehouse personnel shall intimate excise department through inter office communication for obtaining necessary
permission from the central excise department (if applicable) related to recalled finished goods.
5.5 Warehouse department shall intimate QA Department & Account Department through inter Office Communication and shall
store the material at the designated area for recalled Finished Goods.
5.6 QA Department shall collect the sample of recalled material, and advise warehouse department for
necessary action as per their decision.
5.7 Warehouse department shall follow the instructions of Quality Assurance Department and shall release
the material to packing department in case of re- packing of the material is advised.
5.8 In case quality assurance department advise for the destruction of the recalled material shall be intimated to
excise department, accounts department for organizing the inspection from the central excise
authorities (if applicable) for the destruction of the material.
5.9 The material advised for destruction shall be take place in presence of quality assurance personnel,
security personnel and warehouse personnel.
6.0 Forms and Records
6.1 None
7.0 Distribution
7.1 Master Copy – Documentation Cell (Quality Assurance)
7.2 Controlled Copy – Warehouse Department.
8.0 History
| Revision Number | Details For Change |
Reason for Revision |
| 00 | New SOP | NA |
- process validation protocol for methylcobalamin niacinamide and pyridoxine injection
validation protocol of sterility test
sop for Analytical Method Transfer
Protocol for hold time study of sterile garments
sop for swab sampling for validation of clean surfaces
cleaning validation maco and noel calculation formula
sop for performance qualification for analyst
Sop for Validation report for disinfectant efficacy
Sop for Method validation report for bacterial endotoxin test
Sop for method validation microbiology sterility testing
sop for validation report for preservative efficacy test
sop for Protocol cum report for efficacy qualification of uv light
sop for validation protocol for uv light efficacy of dpb & laf
sop for cleaning validation protocol tablet manufacturing equipment
sop for cleaning validation protocol ointment manufacturing equipmentconcurrent process validation for rabeprazole ec and domperidone sr capsules
sop for Validation for cleaning procedure liquid injection
sop for Validation for cleaning procedure dry powder injection
Preparation Approval Control and Distribution of Master Formula Records
calibration policy for equipment and instruments
evaluation Sampling of Raw Materials questionnaire
training evaluation questionnaire
sop for approval of Contract Parties
sop for Operation and Cleaning of Purified Water Generation System
sop for Storage of Standard Weights
-
process validation protocol for methylcobalamin niacinamide and pyridoxine injection
validation protocol of sterility test
sop for Analytical Method Transfer
Protocol for hold time study of sterile garments
sop for swab sampling for validation of clean surfaces
cleaning validation maco and noel calculation formula
sop for performance qualification for analyst
Sop for Validation report for disinfectant efficacy
Sop for Method validation report for bacterial endotoxin test
Sop for method validation microbiology sterility testing
sop for validation report for preservative efficacy test
sop for Protocol cum report for efficacy qualification of uv light
sop for validation protocol for uv light efficacy of dpb & laf
sop for cleaning validation protocol tablet manufacturing equipment
sop for cleaning validation protocol ointment manufacturing equipmentconcurrent process validation for rabeprazole ec and domperidone sr capsules
sop for Validation for cleaning procedure liquid injection
sop for Validation for cleaning procedure dry powder injection
Preparation Approval Control and Distribution of Master Formula Records
calibration policy for equipment and instruments
evaluation Sampling of Raw Materials questionnaire
training evaluation questionnaire
sop for approval of Contract Parties
sop for Operation and Cleaning of Purified Water Generation System
sop for Storage of Standard Weights
sop for Verification of Weighing Balance
sop for Receipt of Returned Goods from Market
-